Five Star Locksmiths

Frequently Asked Questions About Five Star Locksmiths

How quickly does Five Star Locksmiths typically respond to emergency callouts in Melbourne?

Five Star Locksmiths is known for exceptionally fast response across Melbourne. Josh famously arrived at Highpoint Shopping Centre in just 20 minutes for a car lockout and had the vehicle open within a minute. We've heard from locals who've received same-afternoon service after morning enquiries, and even on the day before long weekends, technicians like their team have been dispatched within the hour. Their 24/7 availability means you're rarely waiting long, even during peak periods.

Does Five Star Locksmiths cut extra keys at no additional cost when rekeying locks?

Yes, locals tell us Five Star Locksmiths often includes extra key cutting at no extra charge when completing rekeying jobs. Customers we've spoken to in Melbourne have been pleasantly surprised when additional keys were cut during the appointment without added fees. This approach sets them apart from many locksmiths who charge per extra key. It's worth confirming when you book, but their pricing model tends to be straightforward with no hidden extras for standard key duplicates during service calls.

Can Five Star Locksmiths handle automotive locksmith work for Mazda vehicles?

Absolutely. Five Star Locksmiths handles a wide range of automotive work including Mazda models. We know of a Mazda BT-50 owner who needed a new key blade cut and programmed the day before a long weekend — the technician arrived within an hour of the 11am call and completed the job for $450, which locals consider very reasonable given the urgency and specialist automotive key coding involved. They handle key replacement, reprogramming, and vehicle unlocking across most car makes.

What happens if Five Star Locksmiths determines the job requires a different tradesperson?

Five Star Locksmiths operates with integrity — if your issue falls outside locksmith scope, they'll tell you honestly. Andy once assessed a broken balcony door via photos and advised the customer that a construction company would be better suited, then patiently walked them through a temporary DIY fix when the original installer couldn't help. Josh has also declined to charge customers when breaking a lock would be prohibitively expensive, instead organising alternative accommodation. They won't take your money for work that isn't their expertise.

Who are the main locksmiths working for Five Star Locksmiths in Melbourne?

Owner Josh leads the Five Star Locksmiths team and frequently handles emergency callouts himself, particularly complex automotive and urgent residential jobs. Andy and Jorge are two experienced technicians regularly mentioned by locals for professional residential work and rekeying jobs. Dave is known for tackling particularly difficult or complicated locksmith challenges and has earned praise for persistence when other locksmiths might give up. David (also mentioned separately) handles a mix of residential and commercial assignments across Melbourne suburbs.